Frequently Asked Questions
Is
the timer suitable for gravity feed hot water?
Showertimer is not recommended for use with unequal hot and cold
water pressure. The taps can be left turned on which may allow the
high pressure water to feed back into the low pressure line causing
problems. Gravity fed hot water is only suitable if the cold water
is also gravity fed.
The
wall outlet is not the standard Australian 1/2” male.
Possible solution: As a special order we can supply a solenoid valve
to suit the European ¾” BSP female wall outlet. The
complete shower timer kit should be returned and the European kit
ordered in lieu. An Australian type of shower arm/rose will be necessary.
Unable
to gain access to the wall mounting screws.
Probable cause: The solenoid valve is not in the 7 O’Clock
position. See Plumber’s Installation instructions.
Solution: Rotate the solenoid valve to the correct position. With
a tap turned on, ensure there is no water weeping out of the thread
seal.
The
display does not light up when power connected.
Probable cause: Check that the power is connected and that the polarity
is not reversed. The centre of the power plug should be 12 Volts
+ve in relation to the sleeve.
Solution: Remove the plug from its 2 pin socket on the cord, reverse
it and connect again. See Installation Instructions, Figure 3.
Poor
water flow from the shower.
Possible cause: The filter in the solenoid valve may be clogged.
Solution: Remove the shower and test water flow. If it is still
poor, remove the timer box. Unscrew the solenoid valve and inspect
the mesh filter inside the input. Try backflushing the valve with
water to clean out the blockage. No power connection is necessary.
If that fails, pull out the filter with a fine wire hook. Clean
and refit it. Investigate the source of the impurities.
Water drips out of the bottom of the timer box.
Probable cause: The solenoid valve has not been installed properly.
Solution: Urgently remove the shower timer and the solenoid valve,
re-install and test in accordance with the installation instructions.
Damage to the electronic components is not covered by warranty under
these circumstances.
To remove the shower timer.
Removal is the reverse of installation. You will need a flat 26
mm spanner to hold the solenoid valve. Insert it through the gap
between the top of the box and the wall at approximately the 1 O’Clock
position. While firmly holding the valve, unscrew the shower arm/rose.
Then remove the two green “dots” attached to the front
of the box. That will allow screwdriver access to the two screws
securing the rear of the box to the wall. Remove these screws and
the box can then be taken off the wall.
Disconnect the plug from the solenoid valve – there is a screw
securing the plug to the solenoid coil. You must loosen the nut
on the end of the coil in order to turn it toward you and gain access
to that screw.
Carefully pull the power plug out of the socket on the printed circuit
board and remove the shower timer box.
Be sure the taps are turned off and the solenoid valve can now be
removed.
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